Join Ecolab’s team as a Industry Technical Consultant for Mining in Johannesburg, South Africa and help make the world cleaner, safer and healthier.
We’re growing and need talented people like you to help us continue to protect the world’s most vital resources.
The role of the Mining ITC is to provide sales and service support on a technical advisory level to our Global Sales Force as they work to grow and maintain Nalco’s sales in the mining and mineral processing industries.
In addition to supporting sales growth utilizing existing products and programs, the ITC will also play a major role in the development and implementation of new technologies.
Working closely with Sales, Research, and Product & Industry Marketers, the ITC will also work to create, develop, and evaluate innovative new programs and services that provide sustainable and measureable value to our customers or potential customers.
What’s in it For You :
What You Will Do : Sales Support
recognize that there are cases where business criteria may not always facilitate or dictate the utilization of best product or program)
Criteria for success (linked to Discovery Agreement)Best practice feeding and dosage controlEstablishing key performance indicators and pertinent operational data requirements (DATA REQUIRED)Test Plan duration, sampling Plant Test Support work with Met and Operations during plant test to ensure that operational adjustments / optimizing are being undertakenData analysis methodology
The plant trial belongs to the representative(s) and they are ultimately responsible for all aspects of the plant trial.
Any communications of this nature should be led by the local representative and supported by the ITC if needed. We want our local representatives to be viewed as the expert in our customer’s eyes.
ITC’s are required to submit at a minimum an internal trip report for each customer site that has been visited. The trip report should be completed and distributed to the appropriate personnel and posted in the trip report library within (7) days of trip completion.
Trip reports consist of : Objectives, Results, Conclusions & Recommendations, Action Plans and any other pertinent information.
Sales Representative Training
With proper training, our representatives should be capable and are expected to conduct most laboratory product screening methods without ITC help, with the exception of flotation testing.
As an ITC you will need to become proficient in the following tests methods :
Settling Rate Tests (cylinder tests) Jar Test (coagulant testing methods) Filtration Testing (vacuum and twin belt press) Scale control product screening (MCAT modified carbonate addition testing, Optimizer) Field Water Tests* (pH, Alkalinity, Total Hardness, Ca Hardness, Conductivity, Sulfates, Iron, Phosphates) *for ITCs in regions where process water scale control markets are served Rheology Field Screening Test w / Marsh Funnel Submission of water and deposit samples to corporate analytical labs in appropriate region.
While you may not be the person conducting the tests, the ITC should have fundamental knowledge of the methodologies used for :
Flotation Frother Testing Flotation Collector Testing Rheology Testing w / rheometer
The ITCs play an important role in the Innovation process by conducting field lab trials and supporting plant evaluations.
While our sales representatives must lead this process with their customers, the ITC needs to be working in the background to make sure that details of any plant evaluations are being addressed, proper feed systems, proper feed points, process monitoring, data collection, and data evaluation methodology (the technical details of the plant evaluation).
Another important area for support for the Mining ITC team is in digital technology development and deployment. Familiarity working with Signal Processing, Data Acquisition and Data Recording platforms within mining sites, including DCS systems like OSISoft Pi and Emerson DeltaV is desirable.
Also, experience working with a variety of PLC systems like Allen-Bradley, Siemens, etc. An understanding of common protocols and experience integrating third-party equipment into the existing digital infrastructure of mining customers would be beneficial, as well as experiencing leveraging data for maximum value to mining customers.
Each ITC is responsible for his / her own technological development and advancement, your value to Nalco and to our sales force increases when you are cross trained.
Training should not only consist of different application areas but it should also span various mineral industry segments.
There are some areas where training is mandatory; safety, sales processes (CMV, VSP, CSP etc .) are examples of training that every ITC should complete.
The safety courses are mandatory and retraining must be completed within the frequencies specified.
Minimum Qualifications :