Customer Experience Advisor
Cape Town
6d ago

Customer Experience Advisor

  • Cape Town
  • We need self-motivated individuals with a flair for customer service to provide a professional and effective customer experience to our clients by addressing with their queries and assisting in facilitating and managing queries and concerns.
  • You will be required to handle customer service queries in a manner that limits brand damage, meets the ever-changing customer needs and complies with our values, vision and strategic direction.

    Job title :

    Customer Experience Advisor

    Job Description : Minimum Requirements

    Minimum Requirements

    Completed Matric Qualification (with a Minimum of 12 months unbroken International BPO experience)Non-matric with 24 month unbroken International BPO experienceClear ITC recordClear Criminal record


    We offer a basic salary of R6500+ depending on experience


    Shift AllowanceWeekend Hero BonusExcellent monthly performance bonus of up to 20% of basic salaryPrimary Healthcare after successful completion of probationProvident Fund contribution after successful completion of probationFree door to door transport for evening shifts after 7pmA progressive career path to help you develop in your Call center careerComprehensive product training in a fun collaborative environmentExcellent accredited training programs to assist you in career development on a variety of subjects / conceptsEmployee Share Scheme Trust after 24 months tenure with CapitaEligibility to participate in our scholarship program after 24 months tenure with Capita

    Embark on your call center career today with an award winning International BPO.

    Location : Cape Town

    Time Type : Full time

    Contract Type : Permanent


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