Account Manager (Client Management)
Manpowergroup South Africa
Western Cape, South Africa
2d ago
source : findojobs-za

Purpose of Role Liaise between customers and internal teams to ensure the successful delivery of solutions by managing and developing client accounts to ensure favourable relationships with clients.

Minimum Requirements Matric (non-negotiable) Relevant Bachelors Degree or equivalent work experience Proven account management & sales experience (non-

negotiable ) At least 1 year of marketing experience within a call centre Computer understanding on a basic level Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-

level Experience in delivering client-focused solutions based on customer needs Proven ability to manage multiple projects at a time while paying strict attention to detail Excellent listening, negotiation and presentation skills Excellent verbal and written communications skills (non-

negotiable) Proven ability to manage multiple projects at a time while paying strict attention to detail Responsibilities Be the primary point of contact and build long-

term relationships with customers Develop a trusted advisor relationship with key accounts and customer Ensure the timely and successful delivery of our solutions according to customer needs and objectives Forecast and track key account metrics Responsible for keeping current clients satisfied and delivering exceptional client service on a day-

to-day basis Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships Behavioural Competencies Self-

motivated and able to thrive in a results-driven environment Natural relationship builder with integrity, reliability and maturity Ability to prioritize among competing tasks Critical thinking and problem-

solving skills Excellent time and project management skills- always looking to improve inefficient processes Keen attention to detail and adherence to deadlines Contractual Information Permanent Position 15k CTC p / month Unlimited Comm 6 weeks extensive training Kindly be advised that only shortlisted candidates will contacted

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