Cloud Support Engineer - Networking
Amazon.com
Cape Town, ZA
6d ago

We are seeking talented engineers, skilled in Networking (LAN and WAN) technologies, who are not constrained by how things are usually done .

Amazon has a dynamic environment where we Work Hard, Have Fun, Make History. On a typical day, cloud support engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.

You'll be part of a world-class team, in an environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and support systems on a massive scale, and to gain top-

notch experience in cloud computing. You'll be surrounded by people who are incredibly smart, passionate about cloud computing, and believe that world class service is critical to customer success.

You'll become an expert at cloud platform diagnosis, response, measurement, and automation. You will measure your success and it will be visible.

If this interests you, we’d like to talk.

  • Formal experience in a relevant technical position
  • Strong knowledge of networking and routing protocols (BGP, OSPF, DNS, TCP / IP, IPSEC)
  • Demonstrated proficiency in networking principles (routing, switching, load balancing etc.)
  • Excellent oral and written communication skills
  • Strong customer focus
  • Strong multi-tasking skills
  • Bachelor’s degree in Information Science / Information Technology, Computer Science / Engineering or a related field
  • Some programming / scripting experience (Bash, PowerShell, Java, Perl, Ruby, Python)
  • Experience configuring software-based IPSEC and SSL based VPN solutions
  • Experience configuring and supporting devices such as Cisco, Juniper, Fortinet, SonicWALL, Checkpoint, Palo Alto etc.
  • Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

    Amazon is strongly committed to diversity and Employment Equity within the workplace and the further diversification of ideas.

    In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates.

    We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

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