Supervisor: Fund and Client Services
Fempower Personnel
Pretoria, ZA
3d ago
source :

Our client in the Motor Industry has an EE opportunity available for a Supervisor : Fund and Client Services. This position is based in the Pretoria area.

Requirements : An appropriate Grade 12 certificate and / or equivalent academic qualification Relevant post qualification will be an advantage At least 2 years’ experience at a supervisory level Experience of all funds and fund rules required Returns and funds assessing experience Knowledge of the Fund agreements will be an advantage Computer literate Saleslogix, Word, Excel, Outlook Ability to communicate and resolve conflict KPAs : Manages customer service department in the delivery of customer services and handling queries and complaints Reviews application forms for accuracy and completeness - Quality Assurance Prepares batches of claims according to claim type and distributes to Assessors Monitors progress with claims-by printing daily reports Maintains statistics on claims and prepares report for management Attend to queries and complaints including those escalated by staff

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