Company Telesure Investment Holdings Reference # B / 29 / 09 Published 01 / 10 / 2020 Contract Type Permanent Location Fourways, Gauteng, South Africa Introduction Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long- and short-term insurance providers.
Our portfolio includes South Africa’s most loved and recognisable brands such as 1stfor Women, Auto & General, Budget, Dial Direct, Virseker and 1Life.
Employee Benefits Administration via our Hippo Advisory Services, which includes health insurance, provident fund and group life administration.
Hippo is South Africa’s first comparison website and compares insurance, other personal finance products, travel, health, money, travel, cars from a range of South African brands.
We’re pioneers with a hunger for the best, bringing customer-focused innovation and service excellence to the financial services industry.
We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing beyond limits.
Job Functions Call Centre,Sales Industries Insurance Specification Customer Relationships Development Make calls by telephone to allocated customers to develop new relationships or either as a first point of contact.
and ask relevant questions to evaluate the customer’s level of interest and to identify and respond to areas requiring further information or explanation.
Sell Customer Propositions Identify the products or services that best meet the customer’s needs, us personal expertise to propose quantities within standard operating systems, policies and procedures.
Explain the selection to the customer, influence the customer to make a purchase with the best benefits and solutions to meet customer needs.
Operational Compliance Develop working knowledge of the organization’s policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
Customer Relationship Management (CRM) Data Schedule callback and enter relevant information into the customer relationship management system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
use performance management systems to improve personal performance to meet SLA. Personal Capability Building Keep abreast with current changes in internal policies and procedures, external regulations which is facilitated by the online training system and tracked by a formal assessment.
Sales Opportunities Creation Identify potential customers by obtaining information, referrals, and recommendations from existing customers.
Requirements General EducationMatric / Grade 12 or SAQA Accredited Equivalent (essential)Regulatory Exam 5 (advantageous) Essential :
Financial Sector Conduct Authority (FSCA) competency requirements : FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times.
By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements.
You further consent to the relevant information being verified. Job Closing Date 15 / 10 / 2020