DESKTOP SUPPORT ANALYST (SCCM)
Recru-It
Cape Town
5d ago
source : JustTheJob.co.za

3 month contract Role Purpose : The company is seeking a Desktop support Analyst to join the Cape Town team. The role will contribute to delivering on the team purpose which is to enable users with the tools to perform their role within the company.

Experience : Minimum 5 years desktop support Qualifications : Technical Qualifications Advantageous (Microsoft / CompTIA) Responsibilities : Onsite support for daily incident and service requests resolution Use ISM Tool to complete daily operational tasks in a methodical and timeous manner Assist with commissioning and decommissioning of machines using SCCM Assist with Desk moves Be willing to work After Hours on standby support / due to project related tasks.

Document procedures and troubleshooting Package software using SCCM Image machines (Laptops and Desktop) using SCCM Skills : Passionate about technology Attention to detail Problem solving skills Ability to work well under pressure Effective communication style Methodical approach to work Prioritization of Daily tasks based on urgency and impact SCCM Packing / Deployment / Reporting skills (Intermediate- Advanced) Office 365 support (Intermediate-Advanced) Windows 10 (Intermediate Advanced) Smart device support (iPad, iPhone & Android) using Intune Audio-visual / video conferencing skills Mcafee EPO management skills and drive encryption Passionate about technology Attention to detail Problem solving skills Ability to work well under pressure Effective communication style Methodical approach to work Prioritization of Daily tasks based on urgency and impact SCCM Packing / Deployment / Reporting skills (Intermediate- Advanced) Office 365 support (Intermediate-Advanced) Windows 10 (Intermediate Advanced) Smart device support (iPad, iPhone & Android) using Intune Audio-visual / video conferencing skills Mcafee EPO management skills and drive encryption

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