Transport Controller (3PL)
Durban, South Africa
4d ago
source : Job Placements

Minimum Job Requirements :

  • Matric.
  • Vessels and container experience.
  • 3PL Transport experience.
  • Knowledge of Pastel Evolution will be an advantage.
  • Key Performance Indicators :

    Transport Procedures :

  • Daily planning, routing and scheduling of vehicles.
  • Ensure all cargo uplifted from the Port within the allocated timeframe and turned in on time avoid demurrage / storage charges.
  • Ensure that all transporters are contacted and kept updated with regards to their progress and delivery changes.
  • Ensure that all relevant and correct documentation is handed to the transporter prior to each upliftment.
  • Ensure the pre-departure and debrief transporters for any special requirements of the client.
  • Escalate any issues which cannot be resolved to management, advising whether any pending claims.
  • Ensure all loads are adequately insured and high value loads monitored from loading to delivery.
  • Adhere to booking slots for direct deliveries.
  • Understand the cargo loading and dispatch procedures.
  • Invoicing and Purchase Order Procedures :

  • Daily receiving and processing of transport and purchase orders.
  • Daily invoicing.
  • Ensure that all Drivers hand in all relevant documentation pertaining to their respective deliveries, i.e. DN / PODs.
  • Ensure all PODs are scrutinised for any damages or deliveries not done.
  • Communication Skills :

  • Provide excellent communication to all customers, suppliers and Management.
  • Respond to telephone calls regarding breakdowns, accidents and delays.
  • Liaise with loading and offloading sites with regards to any delays.
  • Use personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles.
  • Keep Manager updated at all times with regards to progress or delays with regards to any deliveries.
  • Customer Service

  • Work with customers, planning routes and scheduling delivery and always meeting and exceeding customers expectations.
  • Build and maintain relationships with key customers, both internal and external.
  • All other actions required for successful delivery to clients.
  • Assist with queries relating to your shipments.
  • Competencies :

  • Analytical thinker with Mathematical abilities.
  • Excellent organisation skills required to manage tight deadlines.
  • Excellent interpersonal, written and oral communication skills.
  • Ability to work independently and co-ordinate with other departments of the organisation.
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