Minimum Job Requirements :
Vessels and container experience.
3PL Transport experience.
Knowledge of Pastel Evolution will be an advantage.
Key Performance Indicators :
Transport Procedures :
Daily planning, routing and scheduling of vehicles.
Ensure all cargo uplifted from the Port within the allocated timeframe and turned in on time avoid demurrage / storage charges.
Ensure that all transporters are contacted and kept updated with regards to their progress and delivery changes.
Ensure that all relevant and correct documentation is handed to the transporter prior to each upliftment.
Ensure the pre-departure and debrief transporters for any special requirements of the client.
Escalate any issues which cannot be resolved to management, advising whether any pending claims.
Ensure all loads are adequately insured and high value loads monitored from loading to delivery.
Adhere to booking slots for direct deliveries.
Understand the cargo loading and dispatch procedures.
Invoicing and Purchase Order Procedures :
Daily receiving and processing of transport and purchase orders.
Ensure that all Drivers hand in all relevant documentation pertaining to their respective deliveries, i.e. DN / PODs.
Ensure all PODs are scrutinised for any damages or deliveries not done.
Communication Skills :
Provide excellent communication to all customers, suppliers and Management.
Respond to telephone calls regarding breakdowns, accidents and delays.
Liaise with loading and offloading sites with regards to any delays.
Use personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles.
Keep Manager updated at all times with regards to progress or delays with regards to any deliveries.
Work with customers, planning routes and scheduling delivery and always meeting and exceeding customers expectations.
Build and maintain relationships with key customers, both internal and external.
All other actions required for successful delivery to clients.
Assist with queries relating to your shipments.
Analytical thinker with Mathematical abilities.
Excellent organisation skills required to manage tight deadlines.
Excellent interpersonal, written and oral communication skills.
Ability to work independently and co-ordinate with other departments of the organisation.