Partner: relationship management
Isilumko Staffing
Johannesburg, Gauteng, ZA
2d ago


  • Operations management
  • Manage all operational requirements for the supply side of the Platform.
  • Define, document and manage Marketplace governance and rules of engagement
  • Marketplace product and service bundle management including product mix, bundle mix, service mix and subscription mix
  • Manage all pricing and margins with the mix of products and services
  • Revenue, margin and volume business modelling and forecasting
  • Key involvement in Orchestration Exco Using platform data to create matches between producers and consumers
  • Constantly work on marketplace design and CX improvements together with Manco
  • Partner management
  • Identify, negotiate with, onboard and manage 3rd party and internal partnerships who are onboarded into the Platform
  • Define and control the quality of products and services loaded by partners onto the marketplace
  • Work closely with partner, CX and UX / UI teams to ensure products and services are displayed in a world class manner
  • Negotiate marketplace commissions from partners on behalf of the platform
  • Manage relationships between platform and payment service providers
  • Measures of success
  • Achievement of financial objectives
  • Successful delivery and implementation of the client journey
  • Increased user and customer take up
  • Customer satisfaction ratings
  • Adherence to risk and compliance requirements
  • Must have a degree in Business Commerce / Finance and Accounting

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