Sales Admin Agent (Cape Town)
MPC Recruitment Group (CPT)
Cape Town CBD, Western Cape, ZA
9d ago
source : Careers24

Sales Admin Agent required for international stock trading company! Duties & Responsibilities Responsible for providing administrative support and data management to the Retention and Conversion departments.

KEY RESPONSIBILITIES Support the account manager's portfolio Summarise information from relevant database(s) Ensure client deposits are successful Compile sales reports Manage targets and commissions Follow up on enquires and / or complaints sent to the team from internal stakeholders and / or clients Monitor team regarding leads and deposits Assist with updating deposits Interdepartmental liaison Manage / compile and implement training for new agents Manage attendance, fines and incentives Manage communications groups and ensure response turnaround time System updates passwords, system errors, client information Managing staff attendance Complete special projects, and miscellaneous duties as prescribed by Management EDUCATION & EXPERIENCE Matric / Grade 12 Experience in analysis of data and data management Working in a highly pressurised environment (call centre preferred) SKILLS, ABILITIES & COMPETENCIES Proficient on Microsoft Excel and Word and strong computer literacy Good command of English Strong communication skills (oral and written) Detail-

orientated Client-orientated attitude Assertive, strong and confident Able to work under pressure Must be able to multi-task Must be flexible and willing to adapt Should you not be contacted within 14 days from the date of your submission, please consider your application unsuccessful.

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