Senior IT Platform Specialist
Dimension Data
Johannesburg, South Africa
3d ago

Looking for the next step in your career? Enjoy a challenge? Do you have an ambition for innovation? Want to make a difference?

If you join our growing global team, you’ll be working for an industry leader with offices across five continents, in over 47 countries and more than 28 000 employees.

You will work with some of the leading world brands across the Fortune 100 and Fortune 500 companies who are all relying on Dimension Data to help them use the power of technology to achieve their ambition in this digital era.

You’ll be part of a team who’s passionate about making a difference to the way technology shapes how we live and work whether it’s protecting the rhino, connecting the G20 Summit, or revolutionising cycling, giving you the opportunity to do great things.

You’ll be joining a Global Top Employer, recognised for investing in talent because people are at the heart of our success.

You provide the skills, passion and ideas, and we’ll provide the platform to realise your ambitions.Great talent. Great teams.

Great work. Great opportunities.

Want to be part of our team?

The Senior IT Platform Specialist consults with internal clients about the technology environment with medium to high complexity.

They translate business requirements into technology terms and develop more complex algorithms and programming code for software solutions.

As a member of the Group Information Services team, they will be responsible for day to day K2 development and support of the K2 development environment.

They will work with other Online Systems Team members to deliver and support stable and qualitative K2 solutions. This function will report directly to the Online Systems Manager.

A primary focus of this role will center on building and maintaining K2-based solutions making use of K2 blackpearl, K2 smartforms and K2 connect technologies integrating into technologies such as Microsoft SharePoint Server, Microsoft SQL Server and others.

The Senior IT Platform Specialist also provides 2nd level support on solutions and the platform where required.

They will be expected to engage with business stakeholders to conduct needs assessments while architecture and designing solutions on the K2 platform and ensuring full compliance with Dimension Data’s governance, development and branding standards.

The resulting solutions will be implemented following standard project management methodology including defining tasks and milestones, estimating resources, and status reporting.

They will be responsible for providing technical direction and guidance to internal clients and team members. This role understands interoperability issues and the strengths and weaknesses of the K2 platform and is able to provide a trusted voice at the decision-making table.

What you'll be doing

The Senior IT Platform Specialist has the following tasks and responsibilities :

  • Developing K2-based solutions using K2 smartforms and K2 blackpearl with attention to user interface design.
  • Develop, test and implement solutions in a K2 environment.
  • Work from high level requirements through detailed specifications, prototype, software deployment and administration.
  • Create and maintain related technical documentation.
  • Designing integration into various technologies from the K2 platform where required using .NET technologies (C#, web services and WCF / REST services) or out of the box K2 integration components.
  • Defining and building Microsoft SQL Server Databases, Tables and Stored Procedures which will be leveraged by K2 blackpearl.
  • Deploy K2 solutions and packages.
  • Develop training materials and provide training to users with varying levels of skill.
  • Provide 2nd / 3rd level technical support for the K2 environments including solution-specific support, break / fixes and trouble-shooting.
  • Collaborating with application developers to architect integration of K2 into application design.
  • Development of best-practise workflows / forms / templates which will allow reuse.
  • Development of standards and procedures for development on the K2 platform.
  • Monitoring, analyzing and optimizing performance of workflows, forms and integration functions.
  • What would make you a good fit for this role?

  • Proven experience with K2 blackpearl and K2 smartforms development essential.
  • Proven experience with Microsoft SharePoint 2010 or 2013 design, development and administration.
  • Working technical knowledge of current messaging and collaboration systems software, protocols, and standards, including Microsoft SharePoint and Microsoft SQL Server.
  • Extensive support experience with IIS and .NET application architecture.
  • Experience with Microsoft SQL Server databases.
  • Strong customer service orientation.
  • Proven analytical and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Ability to work independently and in small, cohesive, cross-functional teams
  • Strong interpersonal and oral communication skills.
  • Ability to present ideas and solutions in business-friendly and user-friendly language.
  • Ability to conduct research into software issues and products as required.
  • Highly self-motivated and self-directed.
  • A desire to be challenged, learn and grow.
  • Keen attention to detail.
  • Join our growing global team and accelerate your career with Dimension Data. Apply today.

    Diversity in Dimension Data

    Dimension Data is an equal opportunity employer with a global culture that embraces diversity. All qualified applicants will receive consideration for employment and will not be unfairly discriminated against on any arbitrary ground including race, colour, sex, religion, national origin, veteran status, disability, gender identity, sexual orientation, or other protected category.

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