Branch Receptionist / Admin and sales clerk- Pietermariburg - R9500pmKey Responsibilities : Frontline and face of the branch.
Responsible for meet and greet of clients.
Responsible for managing all incoming business calls to the branch.Alignment to business driver / strategyEnsure efficient customer service at all times both internal and external.
Continuously offer Amazing Service to the branch and clients.1.Receptionist FunctionManage the Reception area Assist walk in customers Posting of communication to clients Updating system with correct client details Managing and distributing all incoming mail Managing email communication (24 hour turnaround)Responsible for ordering of branch stationery and marketing materials Responsible for all incoming and outgoing branch courier serviceObserve office hours, contribute positively to the morale of the admin team, take pro-active steps to ensure the neatness and appeal of the reception area2.
Adhoc Administrator FunctionAdhoc administration functions as and when required by the Regional Manager and Admin Team.
checking that documents are submitted.
Ensuring daily attendance registers are complete for leave and sick leave.
Responsible for call duty rostersAssist with drawing of ITC's, assist with capturing of new matters, general filingAssisting with excel spreadsheets daily updates of branch figures.
Minimum QualificationMatricPreferred QualificationCertificate - Secretarial / Receptionist SkillsMinimum Experience1 year experience in Reception and Client Service / Admin related functionsPreferred Experience2 to 3 years experience in Reception and Office admin / Client service functions within Financial Industry.
Generic Competencies : Ability to communicate (Written and Communication)Strong administration skillsMeticulous and organized Strong client services focus Excellent telephone etiquetteTechnical Competencies : Microsoft Office Suite (Intermediate) Data capturing accuracy essential