Dis-Chem Pharmacies requires experienced Cashiers for their Store in Sea Point - Cape Town. Support customer service at point of sale while ensuring a world class shopping experience.
Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk Minimum Requirements.
Essential : Grade 12 / Matric A minimum of 6 months’ experience cashier / till operations experience Computer literate MS Office Sound numerical skills Strong command of the English language Basic customer service Additional language that is area specific Willing and able to work retail hours Job Specification.
Job Description : Adhere to Dis-Chem’s customer service policies and procedures Establish a professional relationship with customers Report customer complaints and compliments to the Frontline Supervisor, or store management Adhere to the customer turnover hourly rate Be aware of current sales and promotions Ensure colleagues and customers are not exposed to any risk Carry out and manage Dis-Chem 5 star communication principles Be responsible for cash flow Ensure all line voids and price changes are approved and signed off by supervisor Exchange merchandise for customers and accept returned goods by customers, when authorised to do so Transact all purchases receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks) Ensure cash is placed in drop safe according to Dis-Chem’s SOPs Ensure usage of your code and password is restricted to only you;
is safe; and is changed regularly Ensure all outgoing stock / items / scripts are scanned and paid for Ensure that that all money is strictly kept safely and securely inside the till Handle daily takings confidentially, and only discuss with management Be alert, recognise and report suspicious behaviour to management Address queries regarding store merchandise Adhere to Dis-Chem’s security policies and procedures Competencies : Essential : In-depth knowledge of operating cash registers, and maintaining cash drawers Knowledge of processing sales, refunds and payments Strong command of English (written and oral) Accuracy Attention to detail Presentable Emotional intelligence Social awareness Accountability Problem solving Analyse basic reports Trustworthy and honest Time management Advantageous : Third additional language Special conditions of employment : Willing and able to work retail hours Reliable transport and / or reside in close proximity to the store South African citizen;
or valid work permit Clear credit and criminal records Remuneration and benefits : Market related salary Medical aid Provident fund Staff account