First off, lets introduce ourselves!Goodleaf is the leading South African retail CBD brand having launched the first premium CBD store in Cape Town recently and are currently expanding into Gauteng.
We are looking for exceptional candidates to represent our fast-growing brand and provide new and existing customers with the most extraordinary retail experience in the burgeoning Cannabis industry.
Do you want to learn about this incredible new industry and help change lives in the process? If you are young, energetic, willing to learn new things and ready to take charge at the forefront of something new, something good This role may be just the thing for you!What youre getting yourself into : As a Goodleaf store assistant, you will be tasked with hosting customers, our guests in an environment that encourages learning and tactile experience with our range of globally curated products.
We would love for you to grow in our organization and well craft the path to grow your experience, but in order to succeed, youll need a few key traits.
Consistent, strong desire for education A self-learnerExperience in retail is a plusProvide efficient, courteous customer service and assist in all aspects of product offerings and servicesEmbody our ethos of extraordinary customer experiences.
Dont worry, well teach you the ways!ROLES & RESPONSIBILITIESThe functions listed below are representative of duties performed by this job title.
Duties generally include but are not limited to the following : Customer Experience and SalesFull understanding, acceptance, and execution of our Goodleaf Retail PromiseThe Goodleaf Retail ExperienceExtraordinary Customer Experience, every customer every timeExecute sales, service and customer experience initiatives in storeMeet and exceed assigned goals for customer experience and reputation, sales and service, revenue and productivityParticipate with store management in role plays on a regular basis to demonstrate what right looks likeReview customer feedback on a daily basisEscalate appropriately any billing or service issuesDemonstrate all brand products to clients in accordance with the Goodleaf Retail ExperienceEmployee Knowledge and DevelopmentYou have the opportunity to attend personnel training / educational sessionsDesire to consistently adhere to the Code of Business ConductFully understand the incentive plan and know how to maximizeLearn more about CBD products by attending training on new products and promotions and learn to sell with confidence