Global IT Business Analyst
Norton Rose Fulbright
13d ago

Global IT Business Analyst

The Team

The Global IT Projects Team is responsible for the implementation of global projects from inception to post implementation review across Norton Rose Fulbright, in accordance with the firm’s One Firm IT Strategy.

This is a global role and is expected to work closely with all areas of IT and the business to make sure that IT changes are aligned to business demands.

The Role

This role reports to the Global IT Senior Project Manager and is responsible for business process re-design efforts, establishing functional requirements for IT business systems and proposing solutions on a project by project basis.

This individual will build good working relationships with key managers, business process owners and cross-functional teams in developing a solid understanding of their business processes and providing advice on the capabilities of existing systems and other relevant technology.

You will need to understand business requirements and produce business cases and project definitions for appropriate solutions, based on a sound knowledge of Norton Rose Fulbright’s business, a deep understanding of relevant legal and business processes and of the available software / technology.

The role will include :

  • Design and develop requirements for components of large, complex projects, reaching objectives on time and within budget
  • Collaborate with individuals and teams in the development and implementation of improved business processes
  • Develop top level process flows and facilitate solution design for business systems
  • Enable Norton Rose Fulbright to exploit existing systems to their fullest potential
  • Lead and undertake the formal requirements analysis of new systems and enhancements to existing systems
  • Lead functional requirements gathering and validation for business solutions and applications
  • Where required, model business processes and facilitate their re-design by users
  • Effectively integrate systems and business processes
  • Occasionally managing projects or assisting in the management of projects
  • Liaise with and build relationships with key users, including partners, other fee earners and support staff
  • Liaise with IT teams to make sure that proposed solutions take account of technical and resourcing constraints
  • Build solid relationships with IT staff
  • Explore and keep step with innovations in relevant software and technologies. Within the context of identified business requirements, assess their suitability for possible implementation within Norton Rose Fulbright
  • Prepare and deliver presentations to the business and IT on proposed solutions
  • Facilitate workshops with the business and IT
  • Any other reasonable duties requested by the Global Senior IT Project Manager
  • Skills and Experience Required :

  • A recognized Business Analysis qualification (e.g. BCS (UK) or PMI (US) Certificate or Diploma in Business Analysis or equivalent)
  • A good degree from a recognized educational institution
  • A project management qualification is desirable but not essential (e.g. PMI, PMP, APM or Prince2)
  • Significant experience in a business analyst or similar role
  • Experience managing projects desirable
  • Experience in working within multiple stakeholder environments
  • Experience with large scale IT projects including systems integration and change management
  • Experience in a legal or professional services practice desirable
  • Business Administration or Legal academic qualifications an advantage
  • Understanding of project management methodologies, architectural frameworks and key ITIL disciplines
  • Experience with business process design and notation tools such as BPMN or UML
  • At Norton Rose Fulbright we welcome receiving direct candidate applications via our careers page.

    If you would like to ask any specific questions beforehand, please contact Simon Bristow at simon.bristow (enquiries only please -

    we do not accept applications by email)

    Diversity and Inclusion

    At Norton Rose Fulbright we value difference and promote a culture of respect for each individual. We encourage workforce diversity in all aspects and at all levels and in doing so create an environment where everyone can realise their full potential and career ambitions on the basis of merit and skill.

    If you are unable to apply for a position online or require any reasonable adjustments during the recruitment process, please contact our Recruitment team on london.


    The Norton Rose Fulbright office in London has been awarded the Disability Two Ticks Symbol by Jobcentre Plus. The symbol identifies those employers who have agreed to meet five commitments regarding the recruitment, employment, retention and career development of disabled people.

    We want to support your application as best we can. For that reason, we operate a Guaranteed Interview Scheme (GIS). This means that applicants with a disability need only meet the minimum qualifying criteria for a role to qualify for an interview under the scheme.

    To find out more about Diversity and Inclusion at Norton Rose Fulbright please click on the following link

    Norton Rose Fulbright

    Norton Rose Fulbright is a global law firm. We provide the world’s preeminent corporations and financial institutions with a full business law service.

    We have more than 4000 lawyers and other legal staff based in Europe, the United States, Canada, Latin America, Asia, Australia, Africa, the Middle East and Central Asia.

  • Recognized for our industry focus, we are strong across all the key industry sectors : financial institutions; energy; infrastructure, mining and commodities;
  • transport; technology and innovation; and life sciences and healthcare. Through our global risk advisory group, we leverage our industry experience with our knowledge of legal, regulatory, compliance and governance issues to provide our clients with practical solutions to the legal and regulatory risks facing their businesses.

    Wherever we are, we operate in accordance with our global business principles of quality, unity and integrity. We aim to provide the highest possible standard of legal service in each of our offices and to maintain that level of quality at every point of contact.

    Norton Rose Fulbright Verein, a Swiss verein, helps coordinate the activities of Norton Rose Fulbright members but does not itself provide legal services to clients.

    Norton Rose Fulbright has offices in more than 50 cities worldwide, including London, Houston, New York, Toronto, Mexico City, Hong Kong, Sydney and Johannesburg.

    For more information, see / legal-notices.

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