Ref : MDL 11005 - Waste Manager Employer Description Waste Management Solution Specialist Job Description Primary Purpose of the job is to manage and supervise waste sorters on-
site and resolve daily issues to ensure efficiency and to maintain the agreed standards as per company training manual and ensure all waste streams are managed in the most effective, efficient and honest manner.
Key Responsibilities : General
Manage and supervise appointed sites and sorters to ensure a high quality of service is offered, on-site, to our customers.
Effectively and timeously manage problematic issues (customer and sorter), on site and implement necessary systems to alleviate any problems in the future.
Ensure high quality A & B level calls are completed Monthly.
Securing all PGS and Waste Partner collection notes and documentation from sites, ensuring all copies are distributed as PGS policy and delivering the PGS copy to Head Office on a weekly basis.
Compile weekly and pre-planning reports and submitting them to Ops manager every Thursday.
Effectively use the Company Portal to manage and review customer waste streams and report variations / deviations to Ops Manager.
Ensure all HR documentation is compliant and all procedures are followed. Waste Streams
Acquire a solid understanding of each allocated site’s waste streams and quantities to ensure effective, efficient and productive procedures and practices are put in place to ensure minimum amount of waste is sent to landfill. Standards
Ensure, all housekeeping, dress code and waste management standards are adhered too as they are easily one of the most important aspects of Field Managers functions on site.
Ensure ISO 9001, 14001 & 18001 standards are understood and adhered to on site. Supervise Sorters
Set objectives for all employees
Ensure efficient and effective processes are implemented and followed by sorters.
Develop and enhance job specifications continually for individual sites
Manage training and development of employees
Ensure employees continuously meet specified job requirements
Manage performance of sorters on a day-to-day basis
Report all out of ordinary issues timeously to Management
Implement necessary HR disciplinary measures i.e. disciplinary warnings Customer Interaction & Communication
Continuous customer communication to take place every time you go to site.
Add value to all customer interaction and ensuring continuous improvement of all standards
Communication to be followed up by e-mail if necessary.
Quartley waste meetings to be attended with Customer Liaison Officer.
Inform client monthly of the sorter bonus incentive in place. Waste Partner Management
Ensure cordial and effective partner relationships are build and upheld
Monitor orders as per company portal with each client
Purchase Orders must be monitored and requested from client
All site specific quotes to be managed efficiently and effectively by Filed Manager
Monitor collection notes and that proper & honest procedures are followed by all waste partners
Report any issues timeously to Management Vehicle
Always ensure that the vehicle assigned to you is kept clean and well maintained
Always ensure that the vehicle is serviced according to arrangement
Always submit your petrol card slips timelessly to the accounts department
Always keep the vehicle locked and parked away in a secure area
Report any issues timeously to Management Qualifications Matric Sales or Marketing qualification MS Office Skills Minimum 2 years' experience in waste management Good communication with blue collar staff Must be able to understand and manage blue collar staff Salary / Package R200k Neg Qualifications Matric Sales or Marketing qualification MS Office Skills Minimum 2 years' experience in waste management Good communication with blue collar staff Must be able to understand and manage blue collar staff