Application Specialist (ANESTHESIA)

The Focus Group

Johannesburg, South Africa, Gauteng, ZA

2d ago

Job Purpose

As a specialist for Anaesthesia to support sales and implementations

Support Function to account managers when needed during demonstrations and installations

Training of customers of Anaesthesia applications

Job Requirements

Anaesthesia postgraduate or equivalent diploma / certificate

B Curr or related professional nursing qualification (undergraduate) OR Clinical Engineering qualification

3- 5 years working experience in the field of Anesthesia

Excellent Leadership skills

Excellent communication skills

Business English

Ability to present and / or train groups of people at various levels

Ability to adapt communication methods to target audience

Capability and experience of intercultural communications

Project Management

Computer Literate

Valid Driver’s Licence

Conflict Management skills

Ability to think strategically

Excellent organizational skills

Job Responsibilities

Organise local events based on technique and therapy to support Dräger solutions

Collect competitive information, understand user sensitivity and inform sales and marketing

To give the critical differentiator to the user that will influence the decision

Provide information to the sales force about user habits; needs or recommendations

Promote state of the art clinical knowledge to doctors, nurses and medical staff

To give technical and clinical support

Ability to spend quality time in the OR, to speak the same language’ as doctors and nurses.

To develop user clinical application knowledge with Business Developer to leverage product benefits

Training

train users in special applications

Provide Train the trainer’ training sessions

Training of Sales Engineers to ensure sales force efficiency

Demo process

Provide expert assistance in demoing of equipment to customers

Assist the Sales team with regards to demoing of equipment to users, including the non-decision maker.

Compliance

Ensure compliance with the Principles of Business and Conduct in the Dräger Group and local laws and regulations

Ensure compliance with occupational safety and health laws and other applicable regulations

Communications and Brand

Support Brand recognition at the branch level

Responsible for Internal Communications within the workshop

Relationship-Management with Distributors, Customers and all employees within the Branch

Regulatory Affairs and Quality

Implement the processes and actions to obtain and maintain all relevant certifications, e.g. ISO, SANAS, in close collaboration with the Service Manager : and the local Quality Manager

Ensure compliance with corporate quality and environmental policies

Prepare, implement and monitor effective processes that provide the evidence of compliance with relevant directives, standards, technical, legal, industry or trade requirements

Ensure the effective day to day quality management of processes within, business, regulatory, testing, customer relations, service and logistic departments

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