RD (Return debit) Client Care Consultant
Oakhurst Insurance Company
George, ZA
14d ago

JOB RELATIONSHIP : Reports to Manager (Phumi Seme)

JOB SUMMARY : . Contacts clients whose debits have returned unpaid and arrange premium re-debit

Responsibilities :

  • Contact all daily allocated RD tasks
  • Complete RD task from contact to resolved state (Client has been re-debited for the unpaid premium)
  • Maintain a daily report on the outcome of allocated RD tasks
  • Maintain a high resolved ratio
  • Maintain a specified contact ratio
  • Maintain company’s client retention objectives
  • Will be required to work until 6pm and Saturdays on an ad hoc basis
  • All training will be provided to successful applicants. Preference will be given to suitably qualified EE candidates.

    Apply
    Add to favorites
    Remove from favorites
    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form