Position Description :
Imagine having the chance to develop and expand your skills and work for one of the foremost specialty retailers in South Africa.
The Foschini Group (TFG) is looking to hire IT Service Desk Agents to join our Service Desk Team. The successful candidates will have a passion for providing excellent customer service and have strong technical problem solving, troubleshooting and communication skills.
In this role, you would be responsible for 1st line systems support to Head Office and Stores users. You would be expected to have experience within an IT Service Desk / Help Desk environment.
This position requires excellent listening, probing and documentation skills.
Key performance areas will be :
PREFERENCE WILL BE GIVEN, BUT NOT LIMITED TO, CANDIDATES FROM DESIGNATED GROUPS IN TERMS OF THE EMPLOYMENT EQUITY ACT .