Part Time Inbound Customer Service- Port Elizabeth
iSON Xperiences
Port Elizabeth, South Africa
5d ago
source : Executive Placements

The Role :

  • Are you passionate about customer service?
  • Are you solutions driven? Are you a good listener?
  • Are you a problem solver?
  • Do you have excellent communication skills?
  • If you answered yes to all the above, we want to hear from you!

    Altron People Solutionsâ?? Business Process Outsourcing (BPO) and Customer Experience Technology (CXTech) business has been acquired by iSON Xperiences, a global organisation with headquarters in Dubai which is looking to expand their African footprint.)

    iSON Xperiences is looking for customer driven individuals to join our team of successful contact Centre agents on a Part Time Basis.

  • Our agents support customers both locally and internationally for our clients in the Telecommunications; Broadcasting; Insurance;
  • Banking; Retail and government Sectors.

    Our part time agents will work 4- 5 hour core shifts, shifts between 6pm to 10 pm.

    If you are successful after moving through our selection process (Interviews; Assessments etc.) iSON xperiences will give you the opportunity to join our world class team.

    Where you will have access to the following :

  • In depth training and guidance for the respective line of business
  • Continuous opportunities for training and development (i.e., Leadership development; soft skills; financial)
  • Career growth opportunities within the contact Centre
  • Rewards and recognition (Awards) for meeting performance criteria set
  • Opportunity to join an employer centric organization
  • Opportunity to join a global award-winning organization
  • Skills and Experience :

    To be considered for opportunities within iSON xperiences you will need to meet the following criteria :

  • Minimum Grade 12 / Matric
  • Diploma / Degree highly advantageous
  • A drive to provide excellent Customer Service / Customer Focused
  • Excellent communication skills
  • Excellent Listener
  • Problem Solver
  • Tech Savvy
  • A willingness to learn and grow
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