First Line Manager- Equipment Centre
Durban, KwaZulu-Natal
5d ago
source : findojobs-za

Job category : FMCG, Retail, Wholesale and Supply Chain Location : Durban Contract : Permanent IntroductionTo manage and deliver defined operational processes within agreed service levels, cost effectively through operational excellence.

KEY RESPONSIBILITIESEnsure the delivery of team goals through relevant scorecards as per the strategy using the Invocom methodology.

Providing input and executing the business units 1 year operating plan, budget and scorecard with continuous improvement in mind.

Building, integrating and maintaining relationships with all stakeholders in line with SLAs to achieve operational excellence e.

g. Transport, Trunking, Cross-Docking and Equipment centre. Manage and ensure end to end process compliance (e.g. receiving, picking, despatch, inventory etc.

against the documented process standards within the area of responsibility. Manage the use of all resources and ensure optimal operational implementation, as well as planning of all variable assets to ensure operational excellence (e.

g. FTE plan for staffing, scanners, technology equipment, pallet jacks, reach trucks, consumables, stationary etc.).Manage and adhere to company policies and procedures in line with corporate governance principles.

Ensure timeous delivery of accurate reporting and administration of transactional excellence. Build, develop and entrench a high performance culture by providing leadership, feedback, guidance, support and coaching to staff.

Demonstrate effective leadership aligned to the Woolworths Values to ensure the delivery of the operational scorecard.Contribute towards the delivery of the BU EE targets.

Ensure effective management of performance, input into talent and succession planning, as well as reward & recognition (e.

g. difference awards). Manage employee relations in line with sound people principles and strategy. Ensure Adherence to company policies, procedures and legislation (e.

g. OSH Acts and SHE programme) in line with corporate governance.KEY COMPETENCIESKnowledge and understanding of logistics and related distribution processes.

Working knowledge of supply chain operations and impact on stakeholders.Demonstrate PC literacy and ability to capture information and produce reports.

An ability to manage consumables and assets.Have an understanding of process compliance. Have an understanding of relevant legislation.

Ability to work across different temperature regimes e.g. Cold Chain and Frozens area.Ability to quickly develop a knowledge and understanding of our supplier, customer and service provider.

Demonstrates an understanding of the impact of own role on service delivery to internal and external customers.Have a customer Service mind-set.

Have an understanding of relevant legislation. Knowledge of Performance Management Systems.Knowledge of Employee Relations procedures.

Ability to work under pressure whilst maintaining attention to detail.Ability to work flexible hours in line with the business requirements.

Other RequirementsWhat theoretical knowledge (e.g. degree / diploma) does the job require?Grade 12 Relevant management or supervisory training Three year logistics / commerce diploma advantageous or NQF level equivalentQuality assurance background advantageous e.

g. Six SigmaWhat experience (e.g. previous exposure) does the job require?3 years relevant Supply Chain working experience in a managerial functionExperience in Retail / FMCG environment advantageousOther key requirementsThe deliverables are not limited to the accountabilities specified in the job profile.

These key accountabilities highlights the focus areas of the job. Specific and / or additional deliverables can be requested by management.

The key responsibilities and accountabilities may change from time to time in response to changes in business strategy, operational requirements and shift rotation.

As a proud South African brand, Woolworths is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisionsWoolworths is an equal employment opportunity company that is committed to inclusion and diversity

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