You will be responsible to oversee the equipment preparation for the projects underway to ensure that all matters are adequately dealt with.
This will include the oversight of : validation of the integrity of equipment, preparatory configurations, final configuration and shipping to the required locations.
You will also be responsible to ensure that the information is made available for the ITSM enablement as well as the licensing of the devices and the management thereof for all SD-WAN (Software-Defined Networking) deployments.
Key Roles and Responsibilities :
Co-ordination of the preparation of the equipment required for SDWAN network deployments including ensuring configs and shipping is appropriately handled
Ensure information is made available for ITSM enablement
Ensure licensing of the devices is appropriately managed
Provide project administrative assistance to the SDWAN deployment team
Work with the Project Managers to ensure that the project delivers the as-sold solution, while achieving quality criteria and maintaining client satisfaction
Liaise with internal / external clients and ensure client satisfaction
Knowledge, Skills and Attributes :
Ability to work with diverse personalities and demonstrates a high level of teamwork
Proactive in approach and meticulous attention to detail
Excellent verbal and written communication
Fundamental understanding of business processes, structure and control requirements
Confident and resilient individual who is organised and outcomes-focussed
Academic Qualifications, Experience and Certifications :
Relevant project management certifications or equivalent related work experience
Moderate level project administration experience preferably within a technology services environment
Proven client engagement experience preferable
Uses skills and knowledge to complete a wide range of tasks
Work is moderately difficult
Need to use judgement to solve issues or make recommendations
Must be prepared to work flexible hours dependent on key project deliverables