Campaign Manager - Outbound Contact Centre (Fintech)
Black Pen Recruitment
Johannesburg, GT, za
1d ago

Job Description

Our client, a leading technology communications company in Europe and Africa, is looking to hire a Campaign Manager - Outbound Contact Centre to join their team in Midrand, Johannesburg, South Africa.

As Campaign Manager - Outbound Contact Centre , you will be required to manage external sales and drive sales performance across direct sales channel landscape.

Ensure external partners achieve sales targets through strategic distribution execution. Ensure external partner performance is analysed and sales gaps identified.

Identify and report on channel efficiencies that impact a high-volume, customer-centric channel fulfilment model. Manage all role players within the channel as well as pro-actively assessing, clarifying and validating channel partner needs on an on-going basis.

Ensure that the appropriate Financial services product and services are available for direct channels

Type : Full-Time Remote

Requirements

The ideal candidate for this role will have :

Matric / Grade 12 essential

3 year Degree / Diploma / NQF level 6 in Commerce, i.e. BCom / BSc / IT / Eng essential Process certifications advantageous e.g. ITIL, Six Sigma

5-8 years’ experience in providing sales, technical and process expertise within a customer centric or customer facing environment essential

Customer relationship skills

Excellent communication skills Business Communication skills - fluent in both written and verbal communication

Business analytical and reporting skills

Troubleshooting skills

Must be results oriented and must be self-managed

Your responsibilities will include :

Manage sales performance

Analyse performance gaps and recommendations

Contact center methodologies

Sales targets

Collection performance

Sales conversions

Please Note : Only shortlisted candidates will be contacted.

If this sparks your interest, apply today! we’d love to hear from you!

Requirements

The ideal candidate for this role will have : Matric / Grade 12 essential 3 year Degree / Diploma / NQF level 6 in Commerce, i.

e. BCom / BSc / IT / Eng essential Process certifications advantageous e.g. ITIL, Six Sigma 5-8 years’ experience in providing sales, technical and process expertise within a customer centric or customer facing environment essential Customer relationship skills Excellent communication skills Business Communication skills - fluent in both written and verbal communication Business analytical and reporting skills Troubleshooting skills Must be results oriented and must be self-managed Your responsibilities will include : Manage sales performance Analyse performance gaps and recommendations Contact center methodologies Process management Sales targets Collection performance Sales conversions Please Note : Only shortlisted candidates will be contacted.

If this sparks your interest, apply today! we’d love to hear from you!

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