Field Manager I
East London, Eastern Cape, ZA
1d ago
source : JobVine
  • REQUIREMENTSMinimum Qualifications : Relevant Diploma at NQF 5Code 8 Drivers license Minimum Experience : 2-3 years sales experience in FMCG environment at a managerial / supervisory levelJob Summary : An operational leader who ensures growth for clients, customers and Smollan by proactively influencing and managing relationships between the client, customers and employees;
  • spotting opportunities and providing insights; managing the resources required to ensure efficient and effective day-to-day operations;
  • and acting as a Smollan people custodian, leader and people manager.Key Responsibilities and Deliverables : Manage promotional activityFacilitate the implementation of promotion gridsEnsure informed about time frames for promotionsCommunicate promotional activities to field forceEnsure understanding of objectives of various promotionsEnsure POS material to storesEnsure sufficient stock has been ordered within required timeframesEnsure promotional activities have been implemented and maintainedProvide feedback to relevant stakeholdersMonitor competitors new innovationsAnalyses and manage data integrity (Field comms)Achieve POP objectivesEnsure generic Planograms are implementedEnsure store-specific planograms and category flows are implemented and maintainedProvide feedback to Clients with regards to forward share changesEnsure forward share is reflected on shelf as per rate of saleEnsure market share is reflected in the categoryEnsure shelf health is implemented and maintainedEffective and efficient achievement of targetsCommunicate sales targets to the Field ForceIncrease volumes in storesIdentify in-store cross-merchandising opportunitiesEnsure stock pressure is appliedEnsure forward share reflects ROSMonitor in-store pricingEnsure out-of-stocks are limitedEnsure sufficient ordering of stock on NODEnsure delivery of stock as per NDDMinimise credit notesMonitor sales to ensure sales targets are achievedDrive ad-hoc promotions to increase salesDevelop alternative strategies to increase salesEnsure timeous promotional activities implementedControl expensesControl cell phone / telephone expensesMonitor and control : fuel expensesvehicle expensestraining expensestravel expenses of staffovertimestationary expensesPro-active operational excellenceManaging the resources required to ensure efficient and effective day-to-day operations of store execution including flexible people and resource allocationContinuous monitoring of service deliveryEnsure implementation of systems to promote efficiencyImplementation of sales initiatives and value-adding store operationsEnsure all company assets are maintained according to company policyManage staff in-store book communication and feedbackHighly effective business insights and executionIdentify and act on new business opportunitiesShare information with relevant stakeholdersEffective data collection and analysisProvide insights for improvements and new ways of driving salesPlan and implement sales operations for clients and customers based on the analysis of sales dataMonitor and evaluate new innovationsMonitor competitors new innovationsStakeholder engagementPro-actively influencing and managing relationships between the client, customers and operational staff to ensure growth for clients and customersProvide continuous feedback as per client requirementsCompile regular reports to relevant stakeholdersProvide continuous feedback as per client requirements (competitor activities, promotions, ROS, product recalls, innovations, pricing, planograms, urgent deliveries)Liaise with customers and depots (stock pressure, stock holdings, new innovations, deliveries, credit notes, special deliveries, staff, ROS, price, reviews, category flows, planograms)Compile trade visit reportsCompile trade contact reportsCompile regular reports to Regional ManagersConduct review meetings with clientProvide feedback via feedback platform (e.g.

    IVR / Grapevine / Field Comms / Manual tracking)Monitor new innovationsInform field force of new innovationsMonitor speed to marketMonitor stock in DCNegotiate new or existing listings in stores with store managersDistribute trade presenters to Field Force and customersProvide feedback to clientsMonitor salesManage staff in-store book comm.

    and feedbackEffective people managementTake full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management : Recruitment and selection, induction and orientation, training and development, rewards and remuneration, succession planning and performance managementEnsure compliance with regards to leave, adherence to dress code, management of health and safety and adherence to staff welfareEnsure accurate in-store administration, provide updated stocking files and support staff with in-store conflict / issuesManage Employment Equity targetsEnsure appropriate levels of management and accountabilityMotivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity and initiativeEnsure effective knowledge sharingEffective teamwork and self-managementFollow through to ensure that personal quality and productivity standards are consistently and accurately maintainedDemonstrate consistent application of internal proceduresPlan and prioritise, demonstrating abilities to manage competing demandsDemonstrate abilities to anticipate and manage changeDemonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needsManage own career development by staying abreast of any technical and industry changes

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