Software Product Specialist
Johannesburg South Africa, Gauteng, Sudáfrica
1h ago
source : jobomas

Job Description : The Product Specialist is responsible for managing the Software and solutions Product Portfolio and determining the what, why and when to understand, plan and execute new market requirements and execution of the product roadmap.

This function fulfills a software solutions marketing, technical and support role for the business and its customers. To determine and understand market needs, establish and maintain vendor relations and onboarding of new products.

Main Duties & Responsibilities : PlanningDevelop an understanding of the marketplace and competitive environmentDevelop a multiyear product road mapDefine the annual product strategy and roadmap Deliver on the product strategy and roadmapImplement local product strategyPrepare product forecastsAssist in pricing modelsMarketingUnderstand market trends, customer requirements and competitive landscape to ensure that new and correct products are introduced into the marketResponsible for product planning and product marketing of designated solutions throughout its lifecycleGather, understand and prioritizing product and customer requirements to build a product vision, while working closely with vendors and developers to deliver solutionsDesign market research projects to assess customer attitudes to the current product range and new product introductionsDevelop content for product and company collateralImportant Company in-depth market, industry and competitive analysis and positioningTraining and equippingCollaborate with other function leaders (marketing communication, sales, development and customer service) to create the content and tools needed to successfully sell, implement and service the productWork closely with sales team to develop sales tools and trainingInteract with all members of the sales team to ensure product knowledge by planning and executing internal sales trainingResponsible for the launch of products to internal and external teamsDevelop and coach the ConsultantsCollaborate with Marketing team to develop innovative programs and show event campaignsImportant Company sales team with the necessary technical expertise to enable them to sell the productImportant Company the sales team with printed and electronic promotional material, product training as well as relevant product documentationWork closely with the market-facing solutions consultants and solutions architects to understand business goals with client and end-user needs and how they relate to the product and proposed softwareProduct Management and SupportManage product life cycle stagesImportant Company day-to-day guidance to the professional services team during the implementation phase, including change requestsAct as technical and operational advisor for assigned productsAct as point of first reference for all product related enquiriesMaintain expert knowledge on the ICT industry and trendsReview, and keep up to date on new developments regarding competitor and industry productsSupport the product development processDevelop pricing and packaging strategiesMaintain communication with customers and partners for product developmentIdentify, assess and onboard new productsCreate Business Cases for new products before approval and launchWork with CSSD team and Service Operations Manager on identifying skills requirements for the onboarding of new productsEducational Requirements : BSc in IT or equivalent Business DegreeExperience and Skills Required : Minimum 8 years of experience in ICT / Office Automation (Architect, Pre-sales, Product Management)Demonstrated success in product sourcingDemonstrated success in product launches and end-to-end execution of strategies as well as experience in product demonstrationsDemonstrated success in software architecture and software integration in complex IT environmentsStrong business acumen and technical skillsInterpersonal communication and listening skillsProblem solving and critical thinkingWritten communication and reading skillsException presentation skillsAbility to talk and present to large audiences and public

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