Control Room Operator
To be the first contact in case of emergencies and to inform the relevant key holders within the company. To ensure that communication is maintained with all sites, co-ordinate, monitor and record all communication from various sites, technicians and drivers.
Personality traits & attributes
ïƒ Able to handle pressure
2 Years Control Room Experience
Word, Excel and Microsoft Access
Tracking System knowledge
Telephone Etiquette certificate
ïƒ Computer and general office equipment
Monitor, trouble shooting and managing of staff and equipment usage and work progress.
Must answer all incoming calls professionally and efficiently.
Accurate record keeping.
Constant communication with Responders, drivers, managers and supervisors.
Vehicle tracking and monitoring.