IT Support Engineer
Recruiter Support
Cape Town
6d ago
source :

IT Support Engineer - Cape Town IT Support Engineer with relevant IT qualifications and / or certification and experience in 3rd tier support of users and system platforms, preferably in a datacentre operations environment, required for a mid to senior support role in a corporate environment.

  • Excellent technical IT skills essential. Minimum requirements : • Relevant IT qualification and / or certifications essential •
  • Minimum 6 years’ IT Support experience required • Minimum 3 years’ experience in Hyper-V hypervisors required –
  • server backup / replication technologies • 3 years’ experience with Windows server 2008-2019, Linux, SQL Server 2012-2019 and MS Active Directory Skills required •
  • 3 years’ Hardware infrastructure experience required – Rack and Blade Servers, Desktops and Networks • 3 years’
  • experience in Networking and Enterprise Storage, fibre channel, ethernet / wireless networks, VPN, VLANS required •
  • VMWare and VOIP experience required • Previous experience in datacentre operations (Storage Management, Networks, Servers and Hypervisor technologies) essential •
  • Experience in IT security principles including layer 7 firewalls required Responsibilities : • Installation, configuration, support, maintenance, troubleshooting and monitoring of datacentre environments (hardware and software) •
  • Tier 3 support to users and system platforms • Support and configuration of cloud services (AWS, AZURE, Office365, SharePoint) •
  • Installation, configuration and backup and replication solutions • Ticket resolutions and IT administration tasks •
  • Liaising with IT Vendors and 3rd party support • Standby duties

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