Fraud Agent
Energy At Work Projects
Gauteng, South Africa
3d ago
source : findojobs-za

Leading Banking concern is seeking 2x Fraud Agents on a 6 month fixed term contract. To ensure that all Fraud Monitoring alerts on the fraud monitoring systems are actionedpromptly in a 24 / 7 shifted environment to detect and prevent potential fraudulent and / orsuspicious activity on accounts at an early stage to minimise losses theBank or its clients as well as taking inbounds calls from clients who want to reportfraudulent activity on the accounts. Experience Required :

  • Good product knowledge of different banking products and services.
  • At least 2 to 3 years working experience in the Fraud Risk environment, especiallyCall Centre and shifted environment.
  • Good communication skills.
  • Ability to work under pressure and complete assignments within deadlines.
  • Ability to use initiative to solve problems and issues.
  • Lateral thinking abilities.
  • Team player
  • Time Management
  • Assertiveness skills
  • Ability to be self-managed without being micromanaged
  • Conflict managementQualification / s Required :
  • Matric
  • Relevant diplomas, certificates or completed training courses in Fraud RiskManagement
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