Document Writer Centurion
Talent Ahead (Pty) Ltd
Pretoria, Gauteng
16h ago
source : findojobs-za
  • Manage and maintain responsibility for the end to end documentation process
  • Independently gather information from subject matter experts to prepare, develop, organize, write, edit, and review comprehensive technical and administrative documentation that meets ISO and organizational standards e.
  • g., user and maintenance manuals, technical and functional specifications, test plans and procedures, procedure and policies, and all other Company and project related documentation

  • Obtain deep understanding of applications and information provided by subject matter experts to translate complex information into simple, user-friendly, easy to understand, and engaging content that meets the needs of the target audience
  • Rework all Company and project documentation where required
  • Review and edit all Company and project document when necessary
  • Write and edit new and existing documents, by engaging and working closely with various applications and subject matter experts to understand requirements
  • Develop and maintain detailed lists / records / repositories and statuses for all project documentation for multiple projects
  • Evaluate current content and develop innovative approaches for improvement to current and new documentation
  • Obtain visuals and produce illustrations for use in documentation
  • Implement and maintain best practice for document control and manage various documentation versions in a central location
  • Edit, standardize, or revise material prepared by others
  • Index and cross-reference documents where required
  • Extract and provide monthly and ad-hoc reports
  • Support operational activities and follow up on outstanding support request tickets
  • Provide daily administrative support to Superior
  • Maintain confidentiality with sensitive documents
  • Perform clerical and general administrative and office duties
  • Prepare communication and maintain schedules
  • Assist with QA software testing when required
  • Perform system training to end users when required
  • Grade 12 Certificate
  • Diploma / Degree in IT or related field and / or Certificate in
  • Technical Writing / English / Communication or related field
  • Minimum 3 years related industry experience in writing technical documentation and procedural materials for multiple audiences and / or managing administration activities
  • Valid Unendorsed Code 08 Drivers License
  • Knowledge of Toll Collection Systems (preferred)
  • Grade 12 Certificate
  • Diploma / Degree in IT or related field and / or Certificate in
  • Technical Writing / English / Communication or related field
  • Minimum 3 years related industry experience in writing technical documentation and procedural materials for multiple audiences and / or managing administration activities
  • Valid Unendorsed Code 08 Drivers License
  • Knowledge of Toll Collection Systems (preferred)
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