Reference : DBN001009-LB-2 Front line Kerridge support and training for end users. Liaisons between the Company and Kerridge to ensure maintenance and support on all technical aspects of system.
Project implementation of the upgrade to Babbage Minimum of a Bachelor of Science or Bachelor of Commerce Informatics or similar relevant qualification.
In depth working and experience of the Kerridge ERP system. Kerridge Babbage an advantage. Working experience in deploying an ERP system, preferably Kerridge or alternatively SAGE X3, MS Dynamics etc Working experience in ERP support and escalation.
Knowledge of business processes in the wholesale or retail industry advantageous Excellent Project Management and Organisational Skills Excellent interpersonal and presentation skills Sound technical and financial knowledge Ability to work under pressure and according to tight deadlines.
Aptitude in decision-making and problem-solving Excellent time-keeping, work ethic and attendance record Willing to travel to different regions Kerridge Support Internal call desk to all users Logging of calls to Kerridge when required Maintain Kerridge Log Register Training new Kerridge Users Create logins for new Users Kerridge Maintenance Maintain a list of reports / changes requested by Users and Management Test all changes performed by Consultants Maintain users permissions list and update with changes Daily review of dayend and report errors Kerridge policies and procedures Prepare Kerridge System training notes on all modules and update as required Kerridge upgrade Facilitate the implementation of the upgrade of the current system to Babbage.
Oversee the implementation of new enhanced features on Babbage Available to work weekends or overtime when required R 35000 CTC - 45000 CTC