Sanlam Developing Markets (SDM) (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market.
It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans.
In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group.
There are four businesses within the SA Retail Mass cluster, namely; Group Benefits, Individual Life, Safrican Insurance and African Rainbow Life.
What will you do? We are looking for an experienced IT Executive to oversee the use of IT in Sanlam Retail Mass Market (RMM).
You will be required to identify and drive the IT strategy for Sanlam RMM within the governance required of both Sanlam RMM and the Sanlam Group at a level of risk that is in line with the stated risk appetite.
What will make you successful in this role?
Owner and custodian of Retail Policy Administration Systems
Ensure business is future proofed
Heads up the migration of systems and infrastructure
Design and customise technological systems and platforms to improve customer service
Direct and organise projects and measure KPA and SLA delivery
Analyse cost, value and risk
Lead and guide team
Risk management and assessment
Promote and align business goals and IT programmes and priorities
Using technology to drive efficiency and measure delivery
Managing IT budget
Advise on and lead system integration for business clients
Develop and implement an automation strategy and tools
Design, implement and maintain the underlying infrastructure / technology and network architecture to enable and support the information solutions covering the entire infrastructure
Continuously evaluate emerging technologies to maximize performance, security & efficiency and propose the implementation of such technologies where applicable
Understanding Application Integration technologies and their impact on company’s infrastructure architecture
Possess abundant soft skills, such as analytical thinking, verbal / written communication and leadership
Resolve escalated operational issues
Provide input into business strategy Qualification & experience
BSc in Computer Science or other relevant qualifications
10 years’ experience in a Senior IT Management role
Completed Prince or similar project management programme
Solid IT background and consistently kept up to date with advancements in the field
Experience working in a Retail and Distribution environment
Experience building business cases
Strong management experience
Experience managing system integrators
Budgets and forecasting
Managing large projects from end to end
Experience in Policy Administration Systems and optimisation thereof
Experience in financial services industry Knowledge and skills
Understanding of IT Governance and King IV requirements
Project management skills / understand Agile working methodologies and principals
Knowledge of software development best practices
Basic understanding of process and business analysis and testing
Understanding of enterprise and solutions architecture
Understanding of BI, big data, AI and robotics and how it relates to business
Understand the interrelationships between systems, business processes and strategic intent Personal Attributes Organisational savvy - Contributing strategically Manages complexity - Contributing strategically Plans and aligns - Contributing strategically Optimises work processes - Contributing strategically