Job Description
To lead the Inbound Service, Sales and Retentions Department by creating and instilling a service, sales and retentions culture in a customer centric and high-performance environment through effective management of people, metrics, and projects, with the objective of generating revenue and the retention of business.
To deliver excellence through staff performance optimization, process management, technology utilization and continuous improvement.
Own the client relationship by meeting their strategic objectives for the business unit through regular reporting and engagement sessions.
Growth and development of team.
Essential
Preferred
Online Retail experience
Essential
Preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
