Key Account Manager
Six Sense Consulting
Durban
4d ago
source : JustTheJob.co.za

Durban - A supplier of presentation and signage products is seeking a Key Account manager to develop and maintain relationships with dealers to ensure success of our lines.

Manage a portfolio of retail / commercial , including superstore groups and independent outlets. SKILLS & QUALIFICATIONS :

  • Obtaining and exceeding monthly targets
  • Proven experience as key account manager
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Excellent negotiation skills and the ability to close deals
  • Excellent organizational skills
  • Ability in problem-solving and negotiation
  • Matric mandatory
  • Vehicle mandatory
  • Computer literacy mandatory DUTIES & RESPONSIBILITIES :
  • Operate as the lead point of contact between customers and the company
  • Identify and develop new in-store activities to increase sales
  • Introduce new products
  • Set overall targets for each dealer, with specific targets for individual products
  • Conduct training with dealer staff on listed lines as well as any new products
  • Secure orders on every call
  • Investigate and obtain new business with independent dealers
  • Ensure stock levels are correct and stock is merchandised accordingly
  • Promote the on Loan customers to independent retailers
  • Act as primary contact to address customer concerns and issues
  • Obtaining and exceeding monthly targets
  • Actively communicating with customers
  • New market penetration and development
  • Resolving customer queries
  • Conducting needs analysis
  • Securing minimum appointments per week
  • Managing an effective call cycle
  • Monthly outlying trips, where applicable
  • Handling supply / production problems as they arise
  • Prospect for potential new clients and turn this into increased business.
  • Cold call as appropriate within your market or geographic area
  • Meet potential clients by growing, maintaining, and leveraging your network.
  • Plan approaches and pitches.
  • Having an up to date business plan. IN-STORE ACTIVITIES
  • Take full advantage of any in-store branding, activities, promos to ensure maximum brand exposure and sales on our lines
  • Ensure that aged stock is merchandised correctly to increase sales to avoid returns
  • Encourage retailers to participate in promotions by implementing staff incentives as directed by management STAFF (At Dealers)
  • Ensure all retail staff are trained on listed lines
  • Provide sales support and guidance to retail sales staff IN-STORE MARKETING AND BRAND AWARENESS
  • Responsible for building the brand in-store
  • Ensuring stock is positioned correctly based on local demographic
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