MIS System Administrator and Application Support (CH679)
Capital H Staffing and Advisory Solutions
Stellenbosch, Western Cape, ZA
5d ago

Our client, a medium-sized Engineering company based in, Stellenbosch.is specialising in the design, development, integration, implementation and support of complex hardware and software systems.

We are currently looking for a a self-motivated and results-driven person to become a member of the Management Information Systems Team.

This team is responsible for the delivery of Management Information Systems related administration, technical and user support and other services as required by the different stakeholders in the organisation.

RESPONSIBILITIES :

  • Sage ERP X3 system support at administration level as well as user application support.
  • 1st and 2nd line support of Sage X3 on reported Bugs, Incidents and Inquiries
  • Support users in evaluating requirements and determining solutions
  • Specify and Support on-going development of Sage X3 application
  • Manage user access & security
  • Manage Interfaces to and from other systems
  • Design and manage UAT
  • Troubleshoot all aspects of Sage X3 system
  • Help desk monitoring and support
  • Assist with patches upgrades and deployment of additional modules
  • Screen and other interface modifications
  • Design, implement and maintain ERP management reports
  • Assist with application software upgrades, integrations with Sage X3
  • Liaise with Sage X3 implementation partner for development and bug fixes
  • MIS application support and administration tasks on JIRA, Confluence, Bitbucket and Alfresco.
  • Maintenance of existing databases
  • Manage and verify system back-ups and recovery
  • Responsible for maintaining up-to-date system documentation
  • 1st and 2nd line support on reported Bugs, Incidents and Inquiries of all MIS System
  • User Access and permissions management taking into account relevant business processes and security policies.
  • Implement and test configuration changes and scripts to support the business processes, information and security requirements.
  • Database Management (MS SQL and MySQL)
  • Test interfaces between the different applications to support the information and business requirements.
  • Test environment setup and maintenance.
  • User Guides and Training as required.
  • EDUCATION AND EXPERIENCE (minimum) :

  • A relevant 3-year tertiary qualification
  • At least 3 years relevant experience of Sage X3 system Administration and application support
  • Strong proven knowledge and experience of ERP suite administration. Preferably knowledge in Sage X3.
  • SKILLS / EXPERIENCE / COMPETENCIES & TECHNOLOGIES :

  • Sage X3 v11
  • Financial background essential
  • Administration of MS Sql and MySQL
  • SQL language
  • Crystal Reports
  • Alchemex or Sage Intelligence reporting
  • Atlassian products including JIRA, Confluence, Bitbucket, Bamboo, etc.
  • Alfresco
  • Beneficial / Advantageous :

  • Linux (Network, Security, SSL configuration)
  • HTML, CSS and Velocity Template Language (VTL)
  • Software development and testing skills
  • Java
  • Python, PowerShell and other scripting skills
  • PERSONAL ATTRIBUTES

  • Professional conduct with punctual behaviour and a strong work ethic
  • Analytical problem-solving with meticulous attention to detail
  • Ability to work as part of a diverse team with different skills
  • Be able to self-manage, especially when operating alone with remote support
  • Excellent interpersonal and communications skills
  • Need to continuously upskill
  • A proactive nature with a positive Can do attitude towards any type of work that needs to be done
  • Highly organised
  • Good work / life balance
  • General

  • The position also involves after hours work including remote work.
  • It is a full-time, onsite / office based position with a probationary period.
  • Other :

  • Only shortlisted candidates will be contacted. Should you not hear from us after 30 days you may consider your application unsuccessful
  • Please include your current salary and salary expectations.
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