Credit Control Manager
Johannesburg, Gauteng, ZA
5h ago
source : Latest Jobs

Main Duties and Responsibilities Risk Management

  • Plan and initiate strategies for premium collections.
  • Ensure that tight credit control is maintained on all outstanding insurance premiums through coordination of all collection activities and management of credit control staff :
  • Ensures prompt collections
  • Correct payment allocations
  • Account reconciliations
  • Where required, initiate proceedings to ensure outstanding debts are bought to a satisfactory conclusion
  • Develop and implement collection policies and procedures and review same on a regular basis and submits appropriate improvement plans and strategies
  • Identify and apply changes in the insurance industry.
  • Accuracy and high attention to detail.
  • Operations

  • Monitors and controls the outstanding premium book.
  • Compiling of reports for Finance. Commissions, debit commissions, debit order submissions, age analysis.
  • Compiles, disseminates and monitors implementation of collection policies, procedures and FSB
  • Ensures maintenance of broker database in terms of FAIS
  • Analyze arrears premiums on monthly basis.
  • To ensure strict and continuous follow-up of outstanding premiums.
  • Regularly review non-performing brokers in terms of late payments and plans / strategies for recovery of those premiums.
  • Performs other duties that may be assigned from time to time.
  • Prepare operational analysis of monthly results & trends.
  • Implement, recommended and maintained credit control standards, process flows (policies and procedures).
  • Ensure that staff complies with the company’s internal control / risk evaluation
  • Actively train credit controllers and accounts / reconciliation clerks
  • Workflow
  • Targets / goals to be met
  • Staff performance
  • Client Service

  • Handling of queries and feedback to internal / external customers.
  • Continuous improvement of service delivery in terms of service level agreements and optimize performance management.
  • Develop relationships with clients and sales through on-going communication.
  • Optimize business process efficiency.
  • Other

  • FSB maintenance
  • Ensure that the FSP is compliant in terms FAIS
  • Intermediary Contracts
  • Agency applications and ensuring all documents are up to date.
  • Qualifications Must have Matric. A diploma in credit control management and an insurance qualification an advantage.

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