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Job DescriptionThis role will be responsible for managing all aspects of contract renewals for the medium business segment.
As such the key responsibilities will include ensuring customer retention and renewal revenue targets are met and exceeded on annual customers, through solid collaboration across internal lines of business and, externally with customers and Sage Business Partners, via digital communication.
You will establish yourself as a trusted advisor and accountable for the identification of growth opportunities in collaboration with business partners and their customer base.
Key ResponsibilitiesEnsure Business partner / customer queries are responded to within the specified turnaround time via digital responses