UX Consultant
Backbase
Johannesburg
17h ago

JOB FUNCTIONS

Backbase delivers high quality digital transformations with a global reach and local presence! With a huge customer growth in

  • You are an Inclusive team player with a collaborative attitude and an openness to giving and receiving feedback;
  • You are driven by curiosity and enthusiasm to know how the Backbase products work;
  • You take initiative, exude humility and are driven by curiosity;
  • You have a cllear and confident communication using design theory and best practises to support stakeholder decision making;
  • You are a critical thinker and a do-er;
  • You strive for great relationships within your scrum team;
  • Your communication skills are excellent (visual, verbal and written), English is a must.
  • You are an expert working knowledge of design tools (e.g. : Figma, Miro, etc.);
  • You have worked with a mature Design System (designsystem.backbase.com) to implement solutions for financial institutions;
  • You have an excellent theoretical knowledge on UX (HIG, Material) and product development with the ability to apply this knowledge on a daily basis
  • You are disciplined in documenting your work.
  • You have 5+ years’ experience in Service / UX / UI design for mobile / web applications, digital products and design systems (SaaS experience a plus);
  • At least one year of experience in a consulting or agency setting, working with and advising external clients.
  • You have a degree in Digital Design, Social Sciences, HCI, Interaction Design or similar areas (Master’s degree a plus);
  • You are an affinity in facilitating (UX) workshops and have the ability to present and validate design decisions;
  • You have experience in working with complex information and interactions (e.g. forms, data, workflows);
  • You workin Agile environments throughout the software development lifecycle;
  • You have strong collaboration and teamwork experience, but you also have the ability to work on your own with minimal information;
  • You have a strong online portfolio demonstrating your work, available via your resume.
  • I get to do way more than sit behind the computer and code. My work also includes going onsite to clients, presenting and explaining the benefits of our product, working with developers from all over the world.

    Gerardo Cauich Lemus Backend Engineer, EMEA Hub Working at Backbase means continually learning how to best serve our customers all across the globe.

    We are involved in all aspects of the software development lifecycle, and each customer presents us with unique challenges when it comes to requirements, aspirations, and limitations.

    It is our job and pride to ensure that their digital transformation needs are met in an elegant, sustainable manner. Roberto Fajardo Technical Director, EMEA Hub To me, working at Backbase is all about freedom the freedom to explore, to innovate, to create.

    It’s about personal and professional flexibility to try new things and meet new people. Brad Miller Business Analyst, US Hub Working at Backbase keeps me motivated all the time in learning new things in the mobile world.

    The architecture of the projects, the components, the way the widgets are built, everything excites me. Mahesh Venkat Senior Android Engineer, US Hub The migration of AIB from CXP5 to CX6 has been a good challenge.

    The knowledge was with people, not in documents. So we had to chase and collaborate with different people and often figure things out ourselves.

    On the other hand, we had pressure from the client, and the deadline was tight. It made me feel alive! Isuert Mjalti Frontend Engineer, EMEA Hub Working in Backbase gave me the right balance between work and life, customization and out-of-the-box, specific and re-usable solutions, easy and tough clients.

    It is from this mix that I get inspiration for my daily activities. Raffaele Briganti Senior Solution Architect, EMEA Hub The Backbase community of individuals is a tireless, driven group that, simply put, gets things done.

    Marc Corbett Senior UX Designer, US Hub I get to do way more than sit behind the computer and code. My work also includes going onsite to clients, presenting and explaining the benefits of our product, working with developers from all over the world.

    Gerardo Cauich Lemus Backend Engineer, EMEA Hub Working at Backbase means continually learning how to best serve our customers all across the globe.

    We are involved in all aspects of the software development lifecycle, and each customer presents us with unique challenges when it comes to requirements, aspirations, and limitations.

    It is our job and pride to ensure that their digital transformation needs are met in an elegant, sustainable manner. Roberto Fajardo Technical Director, EMEA Hub

    THE JOB AT BACKBASE

    Within a multicultural company you will be joining a dynamic team of UX designers, UX researchers, product designers and the wider design community within Backbase.

    Within Customer Success, you will work with various roles (Project Managers, Business Analysts, Solution Architects, Developers) to successfully implement Backbase solutions.

    As this role also relies quite heavily on your consulting skills, you will advise customers on all aspects of User Experience from branding and visual design to experience design and information architecture.

    Beyond your design knowledge, your broader understanding of the dynamics of building and releasing software on a large scale will help you as you navigate conversations with your team and customers.

    In your daily project work you will be the source of design knowledge for all Backbase Apps and the Backbase Design System.

    Through a deep understanding of our UX patterns and UI components, you will be able to guide customers and drive decisions towards product adoption in every sense (apps, journeys, UX patterns, etc.).

    You also get the chance to help drive more complex projects by using design tools and methodologies (segments, personas and other research collateral) and by partnering up with peers in research and development.

    Above all, you will be one of Customer Success’ design ambassadors; working to educate different audiences through confidence and storytelling

    develop yourself

    Join one of the knowledge-sharing breakfasts, a guild meeting, work on your personal development plan and make use of our training budget.

    a global community

    With 70+ nationalities working side-by-side in 14 offices around the world, Backbase is a place where you can work on global projects.

    pride and fun

    We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.

    hybrid work model

    We enjoy the perks of working from home and in person. We also contribute towards your ergonomic home office space.

    leading banks

    We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts.

    This isn’t our first rodeo.

    moonshot

    This is the place you need to be We want to know you and your skills.

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