Airport Services Manager
Qatar Airways
Africa, South Africa, Cape Town
8h ago

About your job :

We are looking for an exceptional leader to manage our station in Capetown as Airport Services Manager.

Reporting directly to the Regional Manager you will inspire and motivate your team to deliver the five star service Qatar Airways is renowned for.

You will ensure that the Airport Operations run smoothly and efficiently conforming to all safety and security requirements.

You will champion the Qatar Airways customer, employees, our contractors and our Airline in all phases of the airport operation to provide a safe, professional and on time operation that exceeds the internal and external customer expectations.

Responsible for training and resource planning, you will recommend staffing levels, plan and implement working schedules, implement necessary controls and ensure compliance with labour laws.

You will handle irregular operations at minimum cost whilst ensuring an impeccable level of customer service and ensure operations are within budget.

You will monitor all airport use agreements, rental agreements and third party service providers.

About you :

The successful candidate will ideally have :

  • Bachelors degree or equivalent
  • Solid experience in a managerial role within an airport environment
  • Current or previous experience working as an Airport Manager with an airline
  • Strong management background with the ability to inspire a team
  • Extensive overall knowledge across all areas of airport operations is required
  • Proven experience in Crisis Management
  • Strong commercial acumen
  • Ability to work shifts is essential
  • Fluency in English (written and spoken) is essential.

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