Customer Service Agent
Masa
Durban, KwaZulu-Natal, ZA
5d ago
source : Latest Jobs
  • RESPONSIBILITIES :
  • Assisting customers with the online shopping process
  • Giving some technical advice regarding products and prospective projects
  • Assisting with tracking and delivery information with regards to orders that have been placed
  • Dealing with sales and quotation based queries
  • Helping facilitate and track the return and repair of any products such as 3D printers
  • Delighting our customers!
  • REQUIREMENTS :

  • Extraordinary written and spoken communication skills
  • 1-3 Years customer support experience or experience in the Tech field
  • Great time management
  • The ability to delight the customers
  • Good research skills
  • Willingness to learn and push your boundaries
  • Ability to embrace constant evolution and change
  • Preference will be given to candidates with the ffg :

  • Experience in Electronics & the latest Tech has Experience in 3D Printing
  • Sales experience
  • Speak Afrikaans
  • On line customer service
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