Our client requires the services of a Unified and Virtual Endpoint Management Technical Specialist (UEM / VDI).
POSITION : Contract role until March 2021.
COMMENCEMENT : As soon as possible.
REQUIREMENTS : 3+ years
Advanced to Senior
A university degree in a relevant field of study (e.g. computer science, engineering, sciences, ..) or a comparable qualification
Operations experience of on premises Linux Servers and Windows Servers
Experience with enterprise network configurations
Experience with Databases
Experience with ITIL processes
Strong analytical thinking in the technical domain
Strong problem-solving skills
Interest in cloud and new technology stacks
Good written and spoken English skills
Good Documentation skills
South African citizens only
Experience in operation of Linux Servers and / or Windows Servers
Experience in Windows Client OS, GPO and patch management
Experience with Active Directory
Experience with Scripting (PowerShell, Bash etc.)
Experience with monitoring solutions
Experience in troubleshooting infrastructure, network and integration issues
Experience with ITL processes (Incident, Change and Problem management)
Plan and execute maintenance tasks (change management)
Plan and execute infrastructure lifecycle tasks (technical lifecycle, change management)
Resolve incident tickets
Analyze and resolve problem tickets
Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)
Experience in operation, maintenance of VDI technologies (Citrix, VMware Horizon)
Experience in operation and maintenance of Mobile Device Management platforms (VMware Workspace One)
Interact with an international product team, external providers, vendors and customers.
Treat security as a first-class citizen
Work closely with stakeholders, development teams in constantly improving our UEM and VDI platforms stability and availability
Work with other IT teams on integration of new features and components
Main function :
Be responsible for the operations of the enterprise UEM and VDI server infrastructure and platform components.
Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams.
Continuously work on improving the operational stability.
Work on automation of platform operations, troubleshooting and maintenance topics.