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    26 jobs - Page 1 of 2 (0.22 seconds)
    ADT Security (Pty) Ltd
    |
    Midrand, Gauteng
    - 1d ago
    Monitoring Centre behaviour.Conduct Quality Assurance Call Evaluations Listen to calls made or received... Monitoring Centre Agents. Commercial Centre Agents. Listen to calls made or received by the Contact...
    Big Shark Recruitment
    |
    Midrand, Gauteng
    - 1d ago
    Test and learn' to the functioning of the Call Centre Agents, including the ongoing evaluation and... Experience in Quality Assurance or Business Intelligence is an advantage Knowledge of Process...
    Bytes People Solutions (Pty) Ltd
    |
    Randburg, Gauteng
    - 1d ago
    Main purpose of the role. The core purpose of the job is to facilitate quality delivery and ensure... Contribute to the Contact Centre business and operational planning, ensuring that agents contribute to...
    Kontak Recruitment
    |
    Gauteng
    - 11h ago
    Oversee Sales and Quality Assurance department. Reviewing the performance of staff, identifying training... Monitor Supervisors ability to manage Agent performance productivity, quality, attendance, and...
    Ismart Pty Ltd
    |
    Cape Town, Western Cape
    - 7h ago
    Meet the required Key Performance Indicators with regards to weekly Activations, Sales, Call time, Quality Assurance and Attendance Targets Qualifications and Experience Minimum 6 months Call...
    AtripleA Recruitment Temps
    |
    Johannesburg, Gauteng
    - 2d ago
    Quality and productivity within the team Drive a culture of service excellence and a learning... guidance and support to the call centre agents Assist in the management of staff rosters to meet...
    Boardroom Appointments
    |
    Johannesburg South, Gauteng
    - 7h ago
    Productivity, quality, attendance, and conduct professionalism.Meet at least once each week with Supervisors, team and individually.At a minimum, review the following topicsReview the past...
    Sanlam Life Insurance Limited
    |
    Johannesburg, Gauteng
    - 13d ago
    Position Description. A position is available at Santam Shared Services. Quality Assurance (JHB... The Quality Assurance Consultant monitors and analyses the interactions of agents and customers to...
    Stanbic IBTC Bank
    |
    Roodepoort, Gauteng
    - 2d ago
    Quality Assurance. Identify quality assurance needs, monitor QA reports, identify gaps and training... Ensure call centre agents are fully acquainted with SIL products and confident to offer SIL products and...
    Standard Bank
    |
    Gauteng
    - 2d ago
    Quality Assurance. Identify quality assurance needs, monitor QA reports, identify gaps and training... Ensure call centre agents are fully acquainted with SIL products and confident to offer SIL products and...
    Barclays Africa Group Limited
    |
    Pretoria, Gauteng
    - 3d ago
    Estate Agents and other Property Market stakeholders), managing the relationships and driving the... During management assurance or audit reviews, ensure that all relevant information is supplied in a...
    Sanlam Life Insurance Limited
    |
    Johannesburg, Gauteng
    - 12d ago
    Conducting business through over 400 brokers and 3 700 tied agents, all dedicated to meeting the... Approval for refunds on declined new business policies. Quality Assurance across all processes within...
    Kontak
    |
    Umhlanga, KwaZulu-Natal
    - 3d ago
    Quality Assurance Consultant (6 months contract) Umhlanga R8000 per month Overall Purpose. To assess agents against client, RCC and legislative requirements and report on the meeting of said...